Manama, Emirates Airlines has formally opened a new customer sales office today, located in Seef Mall, Manama. The opening was under the Patronage Sheikh Ali Al Khalifa, Deputy Prime Minister of Bahrain.The inauguration was attended by Kamal Bin Ahmed (Minister of Transport), Abdul Aziz bin Hadef Alshamsi (UAE Ambassador to Bahrain), Capt Abdulrahman Al Gaoud (Undersecretary for Civil Aviation), Thierry Antinori (Executive Vice President Emirates’ Passenger Sales Worldwide), Ahmed Khoory (Emirates’ Senior Vice President Commercial Operations Gulf, Middle East and Iran), Reema Al Marzooqi (Country Manager Bahrain) and invited guests.
“It is a great honour to be part of this inauguration and testament to Emirates’ on-going success in the region. We have no doubt that the new office, located in such a strategic place, will enable Emirates’ customers to travel from and to Bahrain with ease and efficiency and provide them with the highest standards of quality,” said Kamal Bin Ahmed.
“The customer is the single most important aspect of our business and we are committed to getting it right,” said Antinori. “This new sales office reflects our drive to provide our customers with unsurpassed levels of service, both in the air and on the ground. Our Bahrain based team have worked incredibly hard to ensure this office adds another valuable layer to our already strong service offering.”
“Emirates has been operational in Bahrain for 12 years and in this time we have carried well over a million passengers from Bahrain across our worldwide network. We have a long and mutually beneficial relationship with the local Bahraini Government and Civil Aviation Authority and thank them for their continued support.”
In addition to its new Customer Sales Office, Emirates has also recently expanded its Emirates SkyCargo office located in Cargo Complex. According to Emirates Airlines, Bahrain is a key component of the Emirates SkyCargo network as a point of origin additional being a key gateway for goods transiting by road from Saudi Arabia. Over 600,000 kilogrammes of goods are moved through Bahrain each week.
“Expanding our Emirates SkyCargo premises at Bahrain International Airport underscores our commitment to the Bahrain market. We have invested significantly to ensure that this improved facility will provide a more streamlined experience for customers visiting our Emirates SkyCargo office,” added Antinori.
“The good infrastructure and operational efficiency which we enjoy in Bahrain, supported by our very capable handling agent Bahrain Airport Services, helps to contribute a valuable link in the growing International Cargo distribution network that Emirates continues to expand.”
Source: Emirates Airlines