Lufthansa Technik, a Hamburg based maintenance, repair and overhaul (MRO) facility and Air Canada has signed a 12 year agreement for the technical support for the airline’s Boeing 787 aircraft.
The total component support TCS® contract with Lufthansa Technik, starts with the delivery of the first aircraft from Boeing to Air Canada in the first quarter of 2014. Air Canada has confirmed 37 Boeing 787 orders with another 23 options. Air Canada (after Japan Airlines and Ethiopian Airlines) is the third Boeing 787 customer to Lufthansa Technik.
The branded total component support TCS® agreement covers a service portfolio for the supply of serviceable components from Lufthansa Technik's 787 pool, MRO of removed components, home base lease, transportation logistics, reliability reporting and IT interface.
Lufthansa Technik will appoint an on-site program manager at Air Canada's head office in Montreal and expand its component pool in Miami, Florida.
Alan Butterfield vice president engineering and maintenance at Air Canada, said: "The selection of a component support provider for our 787 fleet is an extremely important decision.
"Over the years, Lufthansa Technik has shown its ability to provide a consistently high quality service at the right price level. When it came to the 787 they clearly demonstrated their commitment and ability to ensure the integrity of our long-haul operation from day one."
Wolfgang Weynell, vice president marketing and sales at Lufthansa Technik, added: "This contract signature makes us extremely proud. On the one hand, it confirms the great working relationship and trust between our two companies which we have established over a long time.
"On the other hand, we are now supporting the 787 fleets of three leading airlines from three different continents with our TCS® services. This clearly proves our ability to customize this product to the individual needs and new fleets of our partners. We always strive to offer the best service, reliability and cost control commitments to our customers."
The two companies have also extended the current Boeing 777 TCS® for another two years. Air Canada has contracted Lufthansa Technik to provide aircraft production inspection program (APIP) services for the 787 fleet at Boeing's assembly lines in Seattle and Charleston.
