Turkish Airlines Installs Self-Service Check-In Kiosks From SITA
Wednesday, 18 December 2013
DUBAI – Turkish Airlines will complete the installation of 80 self-service check-in kiosks from SITA in three of Turkey’s busiest airports for the 38 million annual passengers.
About 70 kiosks have been installed at Istanbul’s Atatürk International Airport. The airline plans to deploy 10 additional kiosks in total in Esenboğa International Airport, Ankara, and Adnan Menderes Airport, Izmir.

Mehmet Buyukkaytan, senior vice president, ground handling operations, Turkish Airlines, said: “Turkish Airlines is growing at double-digit rates, while maintaining its strong reputation on service quality. SITA’s kiosks shorten aircraft turnaround time and help us optimize our resources. Most importantly, they support increasing passenger satisfaction by reducing queues and offering more flexibility to the passengers on their travel experiences.”

To mark the 2,000th S3 kiosk deployed globally, SITA has presented Turkish Airlines with a black kiosk branded with the airline’s logo and being located at Turkish Airlines’ headquarters in Istanbul.  

Hani El-Assaad, SITA president, Middle East, India and Africa, said: “Turkish Airlines has a long history with our self-service technology, so it’s very rewarding for us to celebrate our 2,000th S3 kiosk together.

"The new kiosks will help the airline process more passengers more efficiently, especially during peak travel times. In fact, our studies have shown that the kiosks can help increase passenger processing speed by as much as 25 percent.”