The national carrier of the Sultanate of Oman was awarded ISO 9001:2008 certification by Bureau Veritas under UKAS accreditation, with certificate number IND11.1299U. ISO 9001:2008 is an internationally-recognised standard for quality management, ensuring that organisations have proven processes in place to meet customer requirements.

The accreditation is granted independently and signifies the high quality of the participating organisation’s work.

Abdulaziz bin Saud Alraisi, Oman Air’s Chief Officer, Management Affairs, commented:“Oman Air is proud to announce that our Supply Chain Management operation has gained ISO 9001:2008 certification, which is a clear demonstration of the high standards that have been both achieved and maintained.”

Oman Air Celebrates Its Success of Achieving the ISO Certification“The effective management of our supply chains is vital to the overall effectiveness of the airline and, whilst it may not be visible to our customers, it has played a key part in Oman Air’s continuing success.”

“I would like to thank all the staff whose hard work and commitment have contributed to this certification and I look forward to continued increases in the management efficiency of our vast range of supply chains.”

Fred Vessali, Oman Air’s General Manager – Supply Chain Management also highlighted that: “As part of Supply Chain Management Department, we can take pride in our achievement as this is a major step forward for Oman Air. This recognition will provide us an opportunity to increase value to our activities and to improve our performance continually, by focusing on our major processes to ensure customer satisfaction.”

ISO (International Standards Organisation) certification is widely to help improve business and often has a positive impact on investment, market share, sales growth, sales margins and competitive advantage. ISO 9000:2008 guidelines are regarded as a comprehensive model for quality management systems, often giving advantages such as improving efficiency and effectiveness, increasing customer satisfaction and retention, improving employee motivation, awareness and morale, enhancing marketing and increasing profit.

Source: Oman Air