Company: Cathay Pacific
Closing Date: "No Closing Date Stated"
Job Description :As a Systems Analyst Lead, you are responsible for leading the development of assigned projects from a technical perspective. You will work with various internal / external stakeholders to understand the requirements of complex, cross-departmental projects and develop project artefacts for software development. You will leverage internal / external resources and manage software vendors to ensure the software applications delivered are of high quality and meet business goals. You are also required to support the Development & Support Lead to maintain high stability of in-production applications.
Key Responsibilities:Delivery of Major and Minor Projects
- Understand business requirements of assigned major/minor projects, define technical design and ensure that the software applications delivered are aligned with company strategic directions and business goals
- Identify and document technical constraints, assumptions and risks associated with the technical design
- Critically evaluate and analyse requirements gathered from various sources, reconcile conflicts and leverage project team members to deliver functional and technical specifications
- Ensure that functional and technical specifications are fully mapping and meeting requirements as well as the defined solution design
- Participate in the design and execution of Proof-of-Concept activities
- Ensure compliance with software development methodologies and practice
- Recommend / Oversee software quality assurance activties eg. Unit Test, System Test, Code Review etc.
- Support the implementation of the solution
Operational Support of In-production Systems- Participate in level 2 and level 3 incident support as required. Manage assigned incidents to resolution and support business impact assessment
- Support root-cause-analysis of problems and work with internal / external resources and vendors to devise corrective / preventive solutions
- Ensure service requests are processed in a timely manner meeting business needs
- Support release management, deployment management and service transition for applications to the production environment and subsequent application maintenance activities
- Monitor production systems performance and provide recommendations on proactive maintenance activities
Human Resource Management
- Provide mentoring to systems analysts and systems specialists
- Promote knowledge sharing on project experience and systems analysis best practice
- Assist Development & Support Lead in developing training programmes and succession plan
Vendor Management- Review vendor deliverables to ensure quality as well as compliance to the technical design
Job Requirements :- Minimum 8 years working experience in IT
- Tertiary qualifications are essential
- Proven experience in SDLC and development methodologies
- Solid experience in software analysis and design, software development and vendor management
- Ability to work multiple IT groups, service providers and business users in application development and support
- Strong analytical, problem solving and decision making skills
- Good business domain and industry knowledge
- Good communications and interpersonal skills
- Good understanding of technology concepts, trends and capabilities
There are multiple openings for this position. It will be an added advantage if you possess any of the following:
- Knowledge of SQL DB experience including Oracle and ADABAS
- Knowledge of J2EE, Java, Java scripting and Natural
- Knowledge of IBM mainframe & Linux platform skills
- Knowledge of Websphere application server
- Knowledge of Cognos Business Intelligence
- Understanding of multi-tiered web application architecture.
- Understanding of Internet technologies such as TCP / IP protocols, HTTP protocol and proxy servers
- B2C, Web related, Loyalty or eCommerce related development experience is a plus
- Experience in multi-channel web application development, e-commerce related or content management systems is a plus
Decision Making - Decisions for relating to incident escalation
- Solution Design
Key Relationships:- Business Unit Managers
- Application Managers
- Business Solutions Leads
- Solution Architect
- Project Managers
- Systems Analysts
- Systems Specialists
- Infrastructure Design, Build and Support Team
- Enterprise Testing Team
- Service & Operation Team
- Application development/support service providers
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
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